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AI Basics for Business: What It Is, How to Use It

20-minute no-jargon introduction to AI for business professionals. Covers what AI actually is, why it gets things wrong, effective prompting, and why you're still accountable. Free certificate of completion.

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AI Basics: What It Is, How to Use It, Why You're Still in Charge(UK)

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AI Basics

What It Is. How to Use It. Why You're Still in Charge.

A no-nonsense introduction to AI for business.

No hype. No jargon. No "future of humanity" nonsense.

~20 minutes | Self-paced

Speaker Notes

Welcome to this short course on AI basics. This isn't a technical deep-dive — it's a practical grounding for people who need to understand what AI actually is, how to use it effectively, and where the risks are.

By the end, you should feel less mystified by AI and more confident about when and how to use it in your work. You'll also understand why human judgement remains essential, no matter how impressive the technology sounds.

What this course covers

  • •What AI actually is (and isn't)
  • •Why it gets things wrong — and how to spot that
  • •A practical method for getting better results from AI tools
  • •Why accountability still sits with you

What this course doesn't cover

  • •Technical implementation or coding
  • •AI strategy or procurement
  • •Data governance and security (covered in separate training)

Key point: This is designed to be skimmed in about 20 minutes. Every slide is self-contained — you don't need a presenter to make sense of it.

Transition: Let's start with the most basic question — what do we actually mean when we say "AI"?

References

  • No external references required for title slide.

AI Basics for Business: What This Course Covers

This free AI introduction course is designed for business professionals who need to understand AI without the hype or jargon. In 20 minutes, you'll learn what AI actually is, why it suddenly seems to be everywhere, and, critically, why it gets things wrong.

Most AI training focuses on what AI can do. This course focuses on what you need to know to use it responsibly: the difference between predictive and generative AI, why AI confidence does not equal correctness, how to write effective prompts using the Role-Context-Task-Format framework, and why you remain legally and professionally accountable for AI-generated outputs.

You'll receive a certificate of completion that can be used to demonstrate AI literacy to your organisation, clients, or regulators.

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Frequently Asked Questions

What is AI in simple terms for business?

AI is software that learns patterns from data to make predictions or generate content. For business, this means predictive AI (forecasting, classification) and generative AI (writing, summarising, answering questions).

Why does AI get things wrong?

AI generates responses based on statistical patterns, not understanding. It produces confident-sounding answers even when wrong, known as hallucinations. This course covers why this happens and how to spot it.

Am I responsible for AI-generated content?

Yes. Under UK and EU regulations, the person who uses AI output in a business context remains accountable for its accuracy, compliance, and consequences.

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